You should configure the JVM memory to at least 4Gb maximum memory, and at least 2Gb in "normal" environments. But in very large instances you need to increase this even more, sometimes up to 32Gb maximum.
To install Insight, take the following steps:
Follow the same steps as above for Installing Insight, since the old add-on version is removed from the file system, as described in the Jira documentation on Updating Add-ons.
No Jira or Insight data will be lost after Insight has been uninstalled.
To get help check out our Insight Documentation or contact our support.
If you are upgrading your version of Jira, you current version of Insight may not be compatible with the new Jira version. The steps to take in this case are the following:
On this page: