Technical Q&A

This page will be updated continuously based on interesting questions from our customers in chronological order. Who knows, maybe you'll find the answer you're looking for right here.

Questions




I miss something, that I am using in AWS. How can I get the missing assets?

AWS offers a huge possibility of services that can be used.

If there is some service or informations (attributes) are missing, please create a feature request and we will check the possibility to add the missing informations.

XMLInputFactory exception

A customer reported an issue when he starts an import:

Provider for class javax.xml.stream.XMLInputFactory cannot be created

Please add a JVM system property to Jira in order to enforce an XML provider to be provided? It will require a restart of Jira.

-Djavax.xml.stream.XMLInputFactory=com.sun.xml.internal.fastinfoset.stax.factory.StAXInputFactory