This documentation is for Insight for Server/Data Center only.

Jira projects are collections of Jira issues. Create a preconfigured Jira project with a built-in object schema and object types, fully integrated with Insight. You can create the project with or without sample data.

To create a project from an Insight template without sample data:

  1. In the top menu, click Projects > Create project.
  2. Under the Business header, select the type of template you wish to use. Currently, the only option is Insight IT Service Management.
  3. Review the issue types and custom fields that will be created and click Select.
  4. Enter a NameKey, and Project Lead for the project.
  5. Click Submit to create the project.

To create a project from an Insight template with sample data:

  1. In the top menu, click Projects > Create project.
  2. At bottom, click Create sample data.
  3. Under the Business header, select the type of template you wish to use. Currently, the only option is Insight IT Service Management.
  4. Review the issue types and custom fields that will be created and click Select.
  5. Enter a NameKey, and Project Lead for the project.
  6. Click Submit to create the project.